They're friendly and helpful, and deliver to your door. We've only had one delivery so far and it saved us buying a washing up liquid, 3 containers of soap, one shower gel bottle and two bottles of toilet cleaner and a tub of deoderant (most if not all would have been plastic from a supermarket) I hope this is popular in our area and keeps going!

  I discovered M20 refills last week after deciding it was about time I cut down my plastic usage. The range of products was great, and the ordering and delivery service was fantastic. They even text you to let you know they have delivered! Really friendly and amazing service, thanks!

  We’ve been using M20 refills for a few months now & I’m so pleased we gave it a go... we’re converted! So good to have got rid of so much plastic from the house & to be using these lovely products. Having loved the Faith in Nature soaps, we’re giving the shower gel a go this time! Great customer service, friendly, easy to order and great communications. Many thanks 😊👍