Our Story

Our Story

How it all began!

Fanni & Aaron started M20 Refills in August 2018 on the back of a brainwave. They wanted to help people reduce their plastic waste at home and at that time there were very limited options in Manchester. They expanded to include food supplied by Lentils & Lather and in March 2020 they moved into dedicated premises in Northenden, where the business remains to this day.


New beginnings…

Fanni & Aaron helped me – Julia – start up my own small refill business in Lymm, Cheshire.  When Fanni & Aaron decided they wanted to move on from M20 Refills, I jumped at the chance to continue and expand their legacy. 


….with a New Owner!

That new start began in March 2022.  I am extremely excited to have taken on the role of chief refiller, bottle washer and deliverer at M20 Refills. I have long been committed to using eco-friendly and cruelty-free products but often found it hard to source them and felt that the key to increasing use is to make them convenient and accessible for you, my fellow refillers. 


I also believe that every day is a school day and I love learning from customer feedback, advice and suggestions. I am always looking for ways to improve so please do not be shy to reach out and let me know what you like, don’t like, or want to see.


When not working, I loves being active and outdoors, whether practising yoga, wild swimming, planting trees, out on my bike, walking or away in the caravan. A committed veggie and aspiring vegan, I can often be found at my allotment with my husband Adam and my two step-daughters, endeavouring to wrestle a self-sufficient and plastic-free lifestyle out of the ground and away from the slugs, rabbits and pigeons.


I look forward to working with you all to keep reducing plastic, reducing waste and supplying great quality environmentally –friendly and vegan products. 


Love from Julia xxx